Kelly M. Pollard MCSE 1429 Edward Street, Mountain Home, ID 83647 Cell (208) 794-5719 Email kelly@kellypollard.com Web site: http://www.kellypollard.com/ OBJECTIVE To contribute a diverse array of ideas, talent and skills to make your computers and networks the best they can be. QUALIFICATIONS > Able to grasp new computer systems and languages very quickly. > Outstanding troubleshooting skills > Excellent written and verbal communication skills. > Create and present professional image of an organization and its services. > Efficiently utilize both time and resources. > Understand new ideas and technical concepts quickly, converting these into meaningful results. WORK HISTORY 8/ 01 ~ 6/ 03, Instructor, CompuMaster / SkillPath, (contract part-time) Responsible for: instructor-led, hands-on training, seminars, conferences, on-site classes, 30+ topics, up to 400 adult attendees, continental and international travel, customized curriculum, sale of books and other materials. 7/00 – 8/02 Trainer, Berkeley Computer Training Institute (contractor part-time) Responsible for teaching PC Literacy, HTML, Web Graphics, Dreamweaver, Flash, Photoshop and IIS to classes of up to 12 adult students. Providing visual and other resources to illustrate key concepts and responsible for classroom security. 6/00-7/00 Webmaster, Technomic Publishing Company, Inc. (regular full-time) Planning and installation of first Windows 2000 Server in the company domain including: Office 2000 and Development Tools, SQL Server 7, IIS 5, Source Safe, Visual Studio, Site Server Commerce Edition, patches, and service packs. All this on a P3 700 LAPTOP! Responsible for adds and changes to the existing site while evaluating “wish lists” and “needs” for the new web site. Major tools used: Visual InterDev, Notepad, Photoshop, Acrobat line of products, and the Office 2000 Suite. 5/00- 6/00 Instructor, CHI Institute (contractor) Responsible for teaching Internet Information Server 4 and an overview of the TCP/IP suite to a class of six adult students. Computer setup, materials preparation, classroom security, and final testing. Called in at the last minute to teach on a non-standard schedule (Saturdays). Tools used: Electronic test generator, overhead projector, and tact. 6/98- 6/00 Web Site Developer, www.sewnicetooquilts.com (contractor part-time) Responsible for creation and upkeep of 15 page website, photos, content, and ordering page. Currently under redesign to better display products, ease navigation and facilitate a streamlined ordering process for our online customers saving time, effort, and resources. Major tools used: Page Mill, Navigator, and hand coded HTML. 12/87- 7/99 Network Engineer, System Administrator, Webmaster Pollard’s Landing (my own business) Saved company from a whole day of lost sales, eliminated a network-wide virus in a matter of minutes, implemented IIS and created company intranet increasing productivity by 10% and improving communication within organization. In these roles I was using NT Server, WS, and Win95/98, Ethernet, Hub, TCP/IP, DHCP, WINS, DNS, InoculateIT, hand coded HTML, Photoshop, and Paint Shop Pro. 8/95- 11/95 PC Technician, Computer Solutions Custom built computer systems including hardware (empty case up) and software installations. Successfully performed upgrades and repairs developing excellent troubleshooting skills. Served as assistant to CEO. Forecasted project completion dates and facilitated their completion by prioritizing tasks. Organized inventory of spare parts and constructed working systems which were made available for sale to clientele-- increasing total company assets by 2% instead of the loss associated with the disposal of those old parts CERTIFICATIONS GOALS MCT 7/99 MCSE XP or 2K CIW 7/99 Webmaster MCSE 7/99 A+ MCP+I 7/99 MCP 5/99 COMPUTER SKILLS > 10+ years end user experience, 6 years technical hardware experience > Hardware Motherboard, CPU 286+, Sound, Video (accelerator, capture, RAM), NIC, Ethernet, Cabling, Hub, Scanner, Printer, RAM, Hard/Floppy/CD-ROM/Tape drives, RAID arrays, Digital Camera, Peripherals. > Software Proficiency in TCP/IP, IE4/5, DNS, WINS, IIS4, Apache Server, Cold Fusion Server, Proxy Server, SQL Server, and Exchange Server. > Operating Systems Dos 5+, Win3x/95/98/NT4 (Server and Workstation), Windows2000 server/Professional. > Web design Proficiency in HTML, Javascript, Photoshop, Flash, Dreamweaver, Front Page, Net Objects Fusion, and Page Mill. TECHNICAL TRAINING The Web Development Cylcle 8/00 Introduction to Object Oriented Design 8/00 Photoshop 8/00 Javascript 7/00 Introduction to Macromedia Flash 5/00 Design Methodology and Technology 2/00 HTML Fundamentals 1/00 Beginning and Advanced Internet Business Fundamentals 1/00 Networking Fundamentals 1/00 System Administration for Microsoft SQL Server 7.0 11/99 Train the Trainer 6/99 Creating & Configuring a Web Server using MS IIS 4.0 6/99 Supporting MS Windows NT 4.0 Enterprise Technologies 4/99 Supporting MS Windows NT 4.0 Core 3/99 Internetworking with Microsoft TCP/IP 3/99 Administering Windows NT 4.0 2/99 Networking Essentials 2/99 PC Repair and Troubleshooting 11/98 INTERESTS & ACTIVITIES > Internet based research > Beta Tester for Microsoft Corp. and http://www.Digitalthink.com > Education 100% self-financed attending classes at night to complete coursework. > Self-directed course of study in Cold Fusion, VB Script, and life. > Through the study of music I have developed an attitude of dedication to a project and a lust for learning and trying new things.